Customer satisfaction measurements for municipal utility companies

The EnergieRadar is a market research instrument tailored for municipal utility companies; based on telephone interviews, it determines customer loyalty and satisfaction in comparison with the competition.

The advantages of EnergieRadar:

• Measure customer loyalty for as little as €4,900 per survey sweep.
• Taking free municipal utility company benchmarks — nationwide and broken down into three municipal utility company sizes — as its basis, EnergieRadar can show you how your company stacks up in comparison with the competition.
• You can specify survey contents, size of random samples and assessment variants to fit your requests precisely.
• You alone determine when the interviews are conducted (no participation or omnibus surveys).
• Realise substantial cost savings by surveying your private electricity and natural gas customers simultaneously.

The EnergieRadar has been tried and proven in many years of use and is utilised by many municipal utility companies across the nation.

"EnergiePartner" customers enjoy exclusive terms and conditions for the EnergieRadar.

Learn more about this instrument here, and you can request a customised quotation here.